Service description
The HPE Aruba Networking Foundational Care (1-Year) 4-Hour Onsite CX 10000-48Y6C Service provides essential support for your critical Aruba CX 10000-48Y6C switch infrastructure, ensuring business continuity through responsive maintenance.
This Foundational Care package spans one year, specifically designed for the Aruba CX 10000-48Y6C switch. It includes critical 4-hour onsite support, meaning a qualified technician will be dispatched to your location within four hours of a hardware issue being reported. This service aims to minimize operational disruptions by providing rapid hardware replacement and expert assistance, ensuring the continued performance of your network infrastructure.
| Service Information |
| Product Supported |
HPE R8P13A, R8P14A, R8P14A#ABB, R8P14A#ACD |
| Provided Support |
Remote DiagnosisPhone SupportParts ReplacementNew Releases UpdateRepairWeb Knowledge Base Access |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour - Parts and labor |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H60V6E |
| Product Type |
Service |
| Service Name |
Foundation Care - Extended Service |