Service description
The HPE Aruba Networking Foundational Care (1-Year) 4-Hour Onsite 6300M 48p SR5 PoE SVC Service (Hardware Support) delivers essential, rapid response maintenance for your critical network infrastructure. This service ensures that hardware issues affecting your HPE Aruba 6300M 48-port SR5 PoE switch are addressed quickly and efficiently, minimizing downtime and maintaining productivity.
This Foundational Care service provides comprehensive hardware-only support for a duration of one year. It includes a critical 4-hour onsite response time for eligible hardware failures, meaning a certified technician will be dispatched to your location within four hours to diagnose and resolve issues. Designed specifically for the HPE Aruba 6300M 48-port SR5 PoE SVC switch, this service is crucial for maintaining operational continuity and protecting your investment in high-performance networking equipment.
| Service Information |
| Product Supported |
(Covered Configurations: Hardware only) |
| Provided Support |
Remote DiagnosisNew Releases UpdateParts ReplacementPhone SupportRepairWeb Knowledge Base Access |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour - Parts and Labor |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H63Q8E |
| Product Type |
Service |
| Service Name |
Foundation Care - Extended Service |