Service description
The HPE Aruba Networking Foundational Care (1-Year) 4-Hour Exchange IAP-204 Service provides essential hardware support and a rapid replacement solution for your Aruba IAP-204 access point. This service ensures business continuity by offering a swift 4-hour exchange if a hardware failure occurs, minimizing downtime and maintaining critical wireless connectivity.
This one-year service level agreement is specifically designed for the Aruba IAP-204, ensuring that a replacement unit will be provided within four hours of hardware failure diagnosis. It includes access to technical expertise for hardware-related issues, facilitating remote diagnosis and troubleshooting. This proactive exchange approach is designed to reduce the impact of hardware malfunctions on your network operations, ensuring your wireless infrastructure remains stable and high-performing throughout the service period.
| Service Information |
| Product Supported |
HP LAN Controllers:JW204AJW205AJW206AJW207A |
| Provided Support |
Replacement |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Sub Type |
Physical |
| General Information |
| Brand Name |
HPE |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H3UX8E |
| Manufacturer Website Address |
http://www.hpe.com |
| Product Type |
Service |
| Service Name |
Care Pack Foundation Care Exchange Service - Extended Service |