Service description
The HPE Aruba Networking Foundational Care (1-Year) 4-Hour Exchange IAP 304 Service delivers essential, comprehensive support for your Aruba IAP 304 access point over a one-year period. This critical service ensures rapid hardware replacement with a 4-hour exchange commitment, provides 24/7 software phone support, and offers access to vital software updates, all designed to minimize downtime and maintain optimal network performance.
This Foundational Care package includes expert hardware support, where faulty equipment is exchanged within four hours, typically involving onsite technician dispatch for efficient resolution. Furthermore, it provides comprehensive 24x7 software technical phone support, offering immediate assistance for any operational or configuration challenges. Subscribers also gain continuous access to necessary software updates and security patches, ensuring their Aruba IAP 304 remains secure, up-to-date, and performs reliably throughout the service's one-year duration.
| Service Information |
| Provided Support |
Phone SupportReplacement |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour |
| Service Sub Type |
PhysicalElectronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H5DL3PE |
| Product Type |
Warranty |
| Service Name |
Care Pack Foundation Care Exchange - Post Warranty (Renewal) |