Service description
The HPE Aruba Networking Foundational Care (1-Year) 4-Hour Exchange Education/Retail IAP 315 Service provides essential, comprehensive support for your Aruba IAP 315 series access points for a full year. Tailored for education and retail environments, this service is designed to maintain network stability and minimize downtime with critical hardware support.
This Foundational Care service ensures maximum operational efficiency by offering expert 24x7 technical support, access to critical software updates, and firmware. The cornerstone of this offering is the 4-hour exchange service, guaranteeing that a replacement Aruba IAP 315 unit is dispatched within four hours of problem determination, significantly reducing potential network disruptions and supporting continuous operations in demanding education and retail settings.
| Service Information |
| Provided Support |
Phone SupportReplacement |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour |
| Service Sub Type |
PhysicalElectronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H8AS5E |
| Product Type |
Service |
| Service Name |
Care Pack Foundation Care Exchange - Extended Service |