Service description
The HPE Aruba Networking Foundational Care (1-Year) 4-Hour Exchange EDU/RET 8360 Service provides essential support for your critical networking infrastructure, specifically designed for the Aruba 8360 Switch Series in education and retail environments. This comprehensive 1-year service ensures business continuity with a rapid 4-hour hardware exchange, minimizing downtime and supporting seamless operations.
Foundational Care includes critical hardware replacement dispatched within four hours after a service request is deemed valid. This service is tailored for eligible education and retail customers utilizing the high-performance Aruba 8360 switches. It delivers peace of mind by offering dependable support that helps maintain system availability and performance throughout the entire year, allowing organizations to focus on their core objectives without interruption.
| Service Information |
| Provided Support |
Remote DiagnosisNew Releases UpdatePhone SupportReplacement |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H65X1E |
| Product Type |
Service |
| Service Name |
Foundation Care Exchange - Extended Service |