Service description
The HPE Aruba Networking Foundational Care (1-Year) 4-Hour Exchange 8360 12/16/24p Service provides essential support for select Aruba 8360 series switches, ensuring operational continuity and rapid resolution for hardware incidents. This comprehensive 1-year service is designed to minimize network disruption through proactive and reactive support mechanisms.
This 1-year service includes a critical 4-hour hardware exchange, ensuring a replacement unit is delivered swiftly to address hardware failures for compatible HPE Aruba 8360 12-port, 16-port, or 24-port switches. Foundational Care provides essential technical assistance and access to vital software updates, helping maintain optimal network performance and reliability.
| Service Information |
| Provided Support |
New Releases UpdatePhone SupportReplacementRemote Diagnosis |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H65H0E |
| Product Type |
Service |
| Service Name |
Foundation Care Exchange - Extended Service |
