Service description
The HPE Aruba Networking Foundational Care (1-Year) 4-Hour Exchange 8360 12/16/24p Service delivers essential support designed to maintain the continuous operation of your critical networking infrastructure. This foundational care package ensures rapid hardware replacement to minimize downtime and protect business continuity for specified HPE Aruba 8360 series devices.
This service provides a full one-year term of critical support, featuring a 4-hour exchange for eligible hardware parts. It ensures that any hardware failure on your HPE Aruba 8360 switches, specifically the 12-port, 16-port, or 24-port models, is addressed with rapid replacement to minimize disruption. Foundational Care typically includes access to technical support resources and firmware updates, complementing the swift hardware exchange to keep your network robust and operational.
| Service Information |
| Product Supported |
HPE CX 8360-12C V2 |
| Provided Support |
Phone SupportReplacement |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H65N6E |
| Product Type |
Service |
| Service Name |
Foundation Care Exchange - Extended Service |