Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 with Comprehensive Defective Material Retention AL 6921 Service provides essential, round-the-clock technical support designed to maintain the optimal performance and reliability of your critical networking infrastructure. This foundational service ensures immediate expert assistance is available whenever needed, backed by a crucial data security feature.
This service offers a full year of dedicated 24x7 support, meaning technical expertise is accessible around the clock for any hardware or software issues. A key component is Comprehensive Defective Material Retention, which allows organizations to retain failed data-bearing components for enhanced data security and compliance, eliminating the risk of sensitive information exposure during hardware replacement. Foundational Care also provides essential software support and access to critical updates, ensuring your network remains secure, efficient, and up-to-date, minimizing operational disruptions.
| Service Information |
| Product Supported |
HPE Altoline 6921 48SFP+, 6921 48XGT |
| Provided Support |
Parts ReplacementRepairPhone SupportComprehensive Defective Material Retention |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour |
| Service Sub Type |
PhysicalElectronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H2UJ0E |
| Product Type |
Service |
| Service Name |
Care Pack Foundation Care with Comprehensive Defective Material Retention - Extended Service |