Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 MM-VA-500 E-LTU Service provides comprehensive 24x7 support and next-business-day hardware exchange, ensuring continuous network operation for education and retail environments. This essential service minimizes downtime and protects your technology investment with expert assistance for a full year.
This Foundational Care service includes next-business-day hardware exchange, where a replacement unit is shipped the next business day after a diagnosed failure. It offers comprehensive support covering the cost of replacement parts, labor, and shipping. Designed to provide predictable IT support budgeting, this service ensures your network infrastructure remains operational and productive, minimizing disruptions to your business.
| Service Information |
| Provided Support |
Email SupportSoftware SupportPhone SupportFax-On-DemandWeb Knowledge Base Access |
| Service Description |
24x7x2 Hour |
| Service Duration |
1 Year |
| Service Main Type |
Technical |
| Service Response Time |
2 Hour - Phone Support |
| Service Sub Type |
Electronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H8UE2E |
| Product Type |
Service |
| Service Name |
Foundation Care Software Support |
