Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 Education/Retail VolT2 IAP-325 Service (Software Support) delivers comprehensive, round-the-clock software assistance for your eligible IAP-325 access point, specifically tailored for education and retail sectors.
This 1-year service offers 24x7 coverage with rapid response to critical incidents, proactive issue prevention, and collaborative problem resolution with HPE technical experts. It includes access to essential software updates and enhancements, ensuring optimal performance and stability to maximize the availability and productivity of your software investment, minimize downtime, and quickly resolve any issues.
| Service Information |
| Product Supported |
Aruba JW323A, JW324A, JW325A, JW327A, JY690ATier 2, for retail customers |
| Provided Support |
Repair, Phone Support, Parts Replacement |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour |
| Service Sub Type |
Physical, Electronic |
| General Information |
| Brand Name |
HPE |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H8MK2E |
| Manufacturer Website Address |
http://www.hpe.com |
| Product Type |
Service |
| Service Name |
Care Pack Foundation Care - Extended Service |
