Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 Education/Retail VolT2 IAP-228 Service (Software Support) delivers essential, round-the-clock technical assistance and software support tailored for Aruba IAP-228 devices deployed within education and retail environments. This comprehensive care package ensures your network's software components remain robust and fully functional, minimizing downtime.
This service provides one full year of dedicated 24x7 software support, offering expert assistance for software-related issues and ensuring your Aruba IAP-228 devices operate at peak efficiency. Customers receive access to critical software updates and patches, helping to maintain security, optimize performance, and address any software vulnerabilities. Designed for Volume Tier 2 customers in education and retail, this foundational care offers reliable technical support whenever it is needed, safeguarding network continuity.
| Service Information |
| Product Supported |
Aruba JW244A, JW245A, JW246ATier 2, for retail customers |
| Provided Support |
Repair, Phone Support, Parts Replacement |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour |
| Service Sub Type |
Physical, Electronic |
| General Information |
| Brand Name |
HPE |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H8KZ2E |
| Manufacturer Website Address |
http://www.hpe.com |
| Product Type |
Service |
| Service Name |
Care Pack Foundation Care - Extended Service |
