Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 Education/Retail VolT2 IAP-103 Service (Software Support) delivers dedicated software assistance for your Aruba IAP-103, ensuring continuous operation with expert support and access to vital software updates.
This Foundational Care service provides one year of 24x7 software phone support, offering expert assistance whenever issues arise to minimize disruptions and maintain network stability. It includes comprehensive software updates for eligible software, ensuring your IAP-103 remains equipped with the latest features, performance improvements, and security enhancements. Designed specifically for Education and Retail VolT2 environments, this service helps protect your investment and maximizes the value, lifespan, and performance of your Aruba IAP-103 access point.
| Service Information |
| Product Supported |
Aruba JW188A, JW189A, JW190A, JW191A, JY855ATier 2, for retail customers |
| Provided Support |
Repair, Phone Support, Parts Replacement |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour |
| Service Sub Type |
Physical, Electronic |
| General Information |
| Brand Name |
HPE |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H8JD0E |
| Manufacturer Website Address |
http://www.hpe.com |
| Product Type |
Service |
| Service Name |
Care Pack Foundation Care - Extended Service |
