Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 EDU/R ClearPass NL EY 500CESVC, ClearPass NL EY 500 CE Service (Software Support) offers essential, round-the-clock software assistance for the ClearPass NL EY 500 CE software, tailored specifically for educational and research environments. This comprehensive service ensures the continuous operation and reliability of your critical network access control software.
This Foundational Care contract provides a full 1-year of dedicated support, including 24x7 software phone assistance to address any issues promptly. It also grants access to crucial software updates for eligible ClearPass NL EY 500 CE software, ensuring your system benefits from the latest features, security enhancements, and bug fixes, thereby maintaining peak performance and protection within your network infrastructure.
| Service Information |
| Provided Support |
Web Knowledge Base AccessPhone SupportEmail SupportNew Releases UpdateFax-On-Demand |
| Service Description |
24x7x2 Hour |
| Service Duration |
1 Year |
| Service Main Type |
Technical |
| Service Response Time |
2 Hour - Phone Support |
| Service Sub Type |
Electronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HD0S5E |
| Product Type |
Service |
| Service Name |
Foundation Care Software Support |