Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 Aruba AP-387 Service (Software Support) provides essential, round-the-clock software assistance specifically tailored for your Aruba AP-387 access points. This foundational care plan ensures that your critical network infrastructure receives comprehensive support for one year, helping to maintain optimal performance and reliability.
This service includes one year of dedicated software support, featuring 24x7 unlimited phone assistance with a standard response time. Designed for Aruba AP-387 products, it provides expert technical guidance whenever needed, including coverage during HPE holidays. This ensures continuous access to specialized support, helping to address any software-related issues promptly and efficiently.
| Service Information |
| Product Supported |
HPE R0K13A, R0K14A |
| Provided Support |
Web Knowledge Base AccessPhone SupportEmail SupportNew Releases UpdateFax-On-DemandSoftware Support |
| Service Description |
24x7x2 Hour |
| Service Details |
Pricing Type: Academic, for retail customers |
| Service Duration |
1 Year |
| Service Main Type |
Technical |
| Service Response Time |
2 Hour - Phone Support |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HC7W5E |
| Product Type |
Service |
| Service Name |
Foundation Care Software Support |
