Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 8320 Switch Service (Hardware & Software Support) provides comprehensive, round-the-clock hardware and software assistance specifically for your HPE Aruba 8320 Switch. This service is designed to maintain the continuous operation of your critical network infrastructure.
This one-year service offers 24x7 hardware support, including a 4-hour onsite response for repairs, parts, and labor, ensuring rapid resolution of any hardware issues. It also features 24x7 software phone support and includes software updates for eligible software, providing peace of mind and minimizing potential downtime.
| Service Information |
| Product Supported |
HPE Aruba JL479A#ABA, JL479A#ABB, JL479A#ABG, JL479A#ACD, JL479A#B2C, JL479A#B2E, JL479AR |
| Provided Support |
Web Knowledge Base AccessParts ReplacementRepairPhone SupportRemote DiagnosisNew Releases Update |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour - Parts and Labor |
| Service Sub Type |
PhysicalElectronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HK5X6E |
| Product Type |
Warranty |
| Service Name |
Foundation Care - Extended Warranty |
