Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 6300M 24SFP Service (Hardware & Software Support) provides essential, comprehensive coverage for your critical networking infrastructure. This service ensures continuous operation and peace of mind by offering round-the-clock assistance for both hardware and software components specifically tailored for the Aruba 6300M 24SFP switch.
This Foundational Care package is valid for one year, delivering 24x7 hardware support with a rapid 4-hour onsite response time to efficiently address any critical issues. Furthermore, it includes 24x7 software phone support, ensuring expert assistance is always available for your software needs. The service also provides access to eligible software updates, keeping your Aruba 6300M 24SFP switch secure and optimized with the latest features.
| Service Information |
| Product Supported |
HPE JL658A |
| Provided Support |
Web Knowledge Base AccessParts ReplacementRepairPhone SupportNew Releases UpdateRemote Diagnosis |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour - Parts and Labor |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HR4B6E |
| Product Type |
Service |
| Service Name |
Foundation Care - Extended Service |
