Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Onsite Service for 8360 Switch (Hardware & Software Support) provides comprehensive 24x7 hardware and software support, including a rapid 4-hour onsite response for hardware issues and continuous software updates, ensuring optimal network performance for one year.
This foundational care service is specifically designed for the 8360 Switch, offering 24x7 hardware support to address any physical component failures. It guarantees a 4-hour onsite response time for critical hardware issues, significantly minimizing downtime. Additionally, the service includes 24x7 software phone support and provides access to software updates for eligible software, ensuring your network infrastructure remains secure, efficient, and up-to-date throughout the one-year coverage period.
| Service Information |
| Product Supported |
HPE Aruba 8360 |
| Provided Support |
Parts Replacement, Repair, Phone Support, Remote Diagnosis, Web Knowledge Base Access, New Releases Update |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour - Parts and Labor |
| General Information |
| Brand Name |
HPE |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HU7T5E |
| Manufacturer Website Address |
http://www.hpe.com |
| Product Type |
Warranty |
| Service Name |
Foundation Care - Extended Warranty |
