Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange Uxi Ethernet Service (Hardware & Software Support) delivers comprehensive support for Uxi Ethernet, providing continuous 24x7 hardware and software assistance. It ensures rapid resolution of hardware issues with a 4-hour exchange and keeps systems optimized through expert phone support and essential software updates.
This Foundational Care service specifically caters to Uxi Ethernet environments for a duration of one year. It offers robust 24x7 hardware support, guaranteeing a hardware exchange within four hours of a reported issue, minimizing potential downtime. Additionally, customers receive unlimited 24x7 software phone support, ensuring expert help is always available, alongside access to software updates for eligible software to maintain optimal performance and security.
| Service Information |
| Product Supported |
HPE Aruba Uxi Ethernet |
| Provided Support |
Replacement |
| Service Duration |
1 Year |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Brand Name |
HPE |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HL2W4E |
| Manufacturer Website Address |
http://www.hpe.com |
| Product Type |
Service |
| Service Name |
Foundation Care Exchange |