HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange Service for EDU/R AP-514,AP-514 (Hardware & Software Support)

The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange Service for EDU/R AP-514,AP-514 (Hardware & Software Support) provides comprehensive hardware and software support specifically tailored for critical incidents impacting your Aruba AP-514 access points. This service ensures rapid problem resolution, minimizing downtime and helping to maintain seamless network operations within educational or research environments. It includes expert resources and swift response times to address severe network issues.

This Foundational Care service offers 24x7 technical support access, delivered by highly skilled Aruba technical support engineers, focusing on advanced troubleshooting and efficient hardware replacement within a 4-hour exchange timeframe for covered hardware. In addition to 24x7 hardware support, it includes 24x7 software phone support and provides access to software updates for eligible software. The service prioritizes critical incidents affecting network functionality, covering both hardware and software defects, to ensure your network operations are restored quickly and efficiently.