Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange CP C2k DL20 G9 HW Appl Service (Hardware & Software Support) offers essential, comprehensive support for your critical hardware and software, designed to maintain operational continuity.
This foundational care package provides robust 24x7 hardware support, featuring a rapid 4-hour onsite response for exchanges to minimize disruption. It further includes dedicated 24x7 software phone support and access to vital software updates for eligible software, ensuring your system remains current and reliable for the entire one-year service duration.
| Service Information |
| Product Supported |
Aruba JZ509A |
| Provided Support |
Parts ReplacementRepairPhone Support |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour |
| Service Sub Type |
ElectronicPhysical |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H9UK2E |
| Product Type |
Service |
| Service Name |
Foundation Care - Extended Service |
