Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange AP-515 Service (Hardware & Software Support) provides essential, round-the-clock support for your Aruba AP-515 access point, combining rapid hardware replacement with comprehensive software assistance.
This foundational care package offers a full year of 24x7 hardware support, including a critical 4-hour hardware exchange service to minimize disruptions. It also encompasses 24x7 software phone support, along with necessary software updates for eligible software, ensuring your AP-515 remains secure, current, and performs optimally.
| Service Information |
| Product Supported |
HPE Q9H59A, Q9H60A, Q9H61A, Q9H62A, Q9H63A |
| Provided Support |
New Releases UpdateReplacementPhone SupportRemote Diagnosis |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| Service Sub Type |
ElectronicPhysical |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HC4J9E |
| Product Type |
Service |
| Service Name |
Foundation Care Exchange - Extended Service |