Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange AP-505 Service (Hardware & Software Support) provides essential, round-the-clock protection for your Aruba AP-505 Access Point, ensuring business continuity and optimal network performance. This comprehensive service covers both hardware and software, designed to minimize downtime and keep your critical infrastructure running smoothly.
This 1-year Foundational Care plan includes 24x7 hardware support with an efficient 4-hour hardware exchange for your AP-505, significantly reducing resolution times for hardware failures. Additionally, it offers 24x7 software phone support and access to software updates for eligible software, ensuring your system remains secure, up-to-date, and fully functional, backed by HPE Aruba's expert assistance.
| Service Information |
| Product Supported |
HPE R2H25A, R2H26A, R2H27A, R2H28A, R2H29A, R2H40A |
| Provided Support |
Phone SupportReplacementNew Releases UpdateRemote Diagnosis |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HP9W1E |
| Product Type |
Service |
| Service Name |
Foundation Care Exchange - Extended Service |