Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange AP-505 Service (Hardware & Software Support) delivers essential round-the-clock protection for your Aruba AP-505 devices. This comprehensive service ensures rapid issue resolution through 24x7 hardware support with a 4-hour exchange, complemented by dedicated 24x7 software phone support and critical software updates, minimizing network downtime.
This Foundational Care plan provides one full year of continuous support, designed specifically for the HPE Aruba AP-505 access point. It includes 24x7 hardware assistance with an expedited 4-hour hardware exchange for eligible components, guaranteeing quick recovery from hardware failures. Furthermore, the service offers 24x7 phone support from technical experts for software-related queries and configuration assistance, along with access to essential software updates, keeping your network optimized and secure.
| Service Information |
| Product Supported |
Aruba AP-505 |
| Provided Support |
Phone SupportReplacementRemote DiagnosisNew Releases Update |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HP9X2PE |
| Product Type |
Warranty |
| Service Name |
Foundation Care Exchange Service - Post Warranty (Renewal) |