Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange AP-504 Service (Hardware & Software Support) provides critical 24x7 hardware and software support tailored for your AP-504 access points. This essential service includes rapid hardware exchange, expert technical assistance, and access to necessary software updates to ensure continuous network operation and stability.
This 1-year service delivers 24x7 hardware support, including a 4-hour hardware exchange for your AP-504, ensuring swift resolution of critical hardware failures. It also provides 24x7 software phone support and access to vital software updates for eligible software. Benefit from expert technical assistance, access to the Aruba support portal, and proactive network health maintenance, all designed to optimize performance, prevent potential issues, and minimize disruptions with predictable costs.
| Service Information |
| Product Supported |
HPE Aruba AP-504 |
| Provided Support |
Phone SupportReplacementRemote DiagnosisNew Releases Update |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HP9U0PE |
| Product Type |
Warranty |
| Service Name |
Foundation Care Exchange Service - Post Warranty (Renewal) |