Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange 9240C Gateway Service (Hardware & Software Support) provides comprehensive protection for your 9240 Campus Gateway, ensuring continuous operation with 24x7 hardware and software assistance. This service includes a rapid 4-hour hardware exchange and dedicated software phone support, along with access to crucial software updates.
This foundational care package specifically supports the 9240 Campus Gateway. It offers 24x7 hardware support with a 4-hour hardware exchange to address critical component failures swiftly. Furthermore, the service provides 24x7 software phone support and access to software updates for eligible software, helping to maintain optimal performance and security of your network infrastructure for its 1-year duration.
| Service Information |
| Product Supported |
HPE R7H95A, R7H99A, R7J00A, R7J01A |
| Provided Support |
Phone SupportNew Releases UpdateRemote DiagnosisReplacement |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H34DQE |
| Product Type |
Service |
| Service Name |
Foundation Care Exchange - Extended Service |