Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 4-Hour Exchange 6300M 48 Switch Service (Hardware & Software Support) provides a comprehensive, year-long support solution designed to maximize network uptime and ensure operational continuity. This essential service offers peace of mind by addressing critical hardware and software issues promptly, significantly reducing the impact of potential network disruptions.
This service includes 24x7 hardware support with a rapid 4-hour hardware exchange for the HPE Aruba 6300M 48 Switch, ensuring faulty components are replaced swiftly to minimize downtime and maintain network reliability. Additionally, it features 24x7 software phone support and provides essential software updates for eligible software, ensuring your network infrastructure remains secure and performs optimally for the entire one-year coverage period.
| Service Information |
| Product Supported |
Aruba 6300M 48 ; JL663A |
| Provided Support |
Remote DiagnosisReplacementPhone SupportNew Releases Update |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
Service Depot |
| Service Main Type |
Exchange |
| Service Response Time |
4 Hour - Replacement |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HR5L5E |
| Product Type |
Warranty |
| Service Name |
Foundation Care - Extended Warranty |