Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 2930MSRPOE Service provides comprehensive 24x7 electronic and phone support for the Aruba 2930M Switch Series for one year. This service ensures continuous access to crucial software updates, patches, and firmware revisions, maintaining optimal performance and security for your network.
This foundational care package covers the software running on your Aruba 2930M SRPOE switch, offering round-the-clock technical assistance to address any issues promptly. Beyond technical support and continuous software maintenance, it includes convenient return to Hewlett Packard Enterprise services for hardware repair or replacement, minimizing network downtime and simplifying logistical processes. Additionally, the service provides education opportunities to enhance your team's expertise in managing and utilizing the switch's software features. This service is valid for a full year, providing peace of mind and operational efficiency for your networking environment.
| Service Information |
| Product Supported |
Aruba 2930M 24 Smart Rate POE+ 1-Slot, 2930M 40G 8 HPE Smart Rate PoE+ 1-slot Switch |
| Provided Support |
Parts Replacement, Repair, Phone Support, Remote Diagnosis, Web Knowledge Base Access, New Releases Update |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
2 Hour - Phone Support |
| Service Sub Type |
Physical, Electronic |
| General Information |
| Brand Name |
HPE |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HT6T6E |
| Manufacturer Website Address |
http://www.hpe.com |
| Product Type |
Service |
| Service Name |
Foundation Care Service - Extended Service |
