Service description
The HPE Aruba Networking Foundational Care (1-Year) 24x7 2930F 24G 4SFP PoE Service provides dedicated, round-the-clock technical support for your Aruba 2930F switch, ensuring continuous network operation and access to expert assistance.
This service delivers 1-year of 24x7 technical support, including unlimited phone assistance with a standard response. It encompasses access to HPE technical resources for essential software and firmware updates, along with collaborative troubleshooting to efficiently resolve any issues. Designed to minimize downtime and protect your IT investment, this Foundational Care service offers peace of mind by maintaining the stability and performance of your network infrastructure.
| Service Information |
| Product Supported |
HPE JL255A#ABA, JL255A#ABB, JL255A#ACC, JL255A#ACE, JL255AR, JL255AR#ABA, JL255AR#ABB |
| Provided Support |
Web Knowledge Base AccessParts ReplacementRepairPhone SupportRemote DiagnosisNew Releases Update |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour - Parts and Labor |
| Service Sub Type |
PhysicalElectronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
HQ1A4E |
| Product Type |
Service |
| Service Name |
Foundation Care - Extended Service |
