Service description
The HPE Aruba Networking Foundational Care (1-Year) 24/7 Switch Education/Retail AP-215 Service provides comprehensive, year-long support to maintain optimal performance and reliability for your network infrastructure, specifically targeting Aruba AP-215 access points in education and retail settings, and ensuring continuity for essential network components.
This 1-year service provides 24/7 access to expert technical support for prompt issue resolution and configuration assistance. Customers receive access to critical software updates and patches, ensuring their network devices remain secure and optimized. The service includes Next Business Day hardware exchange, delivering a replacement unit to minimize downtime from hardware failures. It is tailored to support the continuous operation of Aruba AP-215 access points, along with associated network components like switches, within demanding education and retail network environments.
| Service Information |
| Product Supported |
HPE JW170A, JW170AR |
| Provided Support |
Software SupportPhone Support |
| Service Description |
24x7x2 Hour |
| Service Details |
Pricing Type: For retail customers |
| Service Duration |
1 Year |
| Service Main Type |
Technical |
| Service Response Time |
2 Hour - Phone Support |
| Service Sub Type |
Electronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H6CM9E |
| Product Type |
Service |
| Service Name |
Foundation Care Software Support |
