Service description
The HPE Aruba Networking Foundational Care (1-Year) 24/7 Education/Retail Switch/IAP/3WNP/2.4G Service provides essential support to maintain optimal network performance and reliability across your Aruba switches and access points. This service is designed to deliver peace of mind through continuous availability of expert assistance and critical updates, minimizing disruption and ensuring your infrastructure remains current and secure.
This Foundational Care service spans a 1-year duration, offering comprehensive support tailored for Aruba switches and access points in education and retail environments. It includes critical next business day hardware exchange for eligible hardware, ensuring rapid replacement and minimal network disruption. Customers also benefit from 24x7 software phone support, providing round-the-clock access to Aruba experts for troubleshooting and technical guidance. Furthermore, the service ensures that eligible software remains up-to-date with included software updates, enhancing features, performance, and security posture over time.
| Service Information |
| Provided Support |
Software SupportPhone Support |
| Service Description |
24x7x2 Hour |
| Service Duration |
1 Year |
| Service Main Type |
Technical |
| Service Response Time |
2 Hour |
| Service Sub Type |
Electronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H8UC2E |
| Product Type |
Service |
| Service Name |
Care Pack Foundation Care Software Support |
