Service description
The HPE Aruba Networking Foundational Care (1-Year) 24/7 ED E-LTU Service provides essential, comprehensive support designed to ensure the continuous operation and optimal performance of your Aruba network infrastructure. This service delivers 24/7 software phone support, software updates for eligible software, and rapid hardware replacement, effectively minimizing downtime and safeguarding your investment.
This foundational care plan includes next business day hardware exchange, specifically for supported Aruba Instant Access Points like the IAP 214, offering swift resolution to potential hardware malfunctions and reducing operational disruptions. Customers gain access to Aruba's technical expertise, ensuring optimal network performance. Covering one year, this service delivers peace of mind through predictable maintenance costs, maximizing the lifespan of your critical Aruba access points.
| Service Information |
| Provided Support |
Email SupportSoftware SupportPhone SupportFax-On-DemandWeb Knowledge Base Access |
| Service Description |
24x7x2 Hour |
| Service Duration |
1 Year |
| Service Main Type |
Technical |
| Service Response Time |
2 Hour - Phone Support |
| Service Sub Type |
Electronic |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H8FL0E |
| Product Type |
Service |
| Service Name |
Foundation Care Software Support |
