Service description
The HPE Aruba Networking Foundational Care (1-Year) 24/7 7005 Careler Education/Retail Service provides comprehensive support tailored for the 7005 Controller. This service ensures maximum availability and reliability, offering 24/7 assistance to maintain a productive and secure network environment.
This 1-year Foundational Care includes 24x7 hardware support with a rapid 4-hour hardware exchange for faulty units, minimizing downtime. Customers also receive 24x7 software phone support and access to software updates for eligible software, keeping systems current with the latest features, security patches, and protection against threats.
| Service Information |
| Provided Support |
Parts ReplacementRepairPhone Support |
| Service Characteristic |
Parts & Labor |
| Service Description |
24x7x4 Hour |
| Service Duration |
1 Year |
| Service Location |
On-site |
| Service Main Type |
Maintenance |
| Service Response Time |
4 Hour |
| Service Sub Type |
ElectronicPhysical |
| General Information |
| Manufacturer |
Hewlett Packard Enterprise |
| Manufacturer Part Number |
H7SD3E |
| Product Type |
Service |
| Service Name |
Care Pack Foundation Care - Extended Service |
