Pricing Note: The price offered for this product is dependent on approval from the manufacturer. Once your order has been placed we will submit a formal request with the manufacturer to approve your purchase and pricing.
Exclusive to NSa 5600, NSa 6600 and SuperMassive 9000 Series Next-Generation Firewalls, Gold Support provides the advanced support features enterprise organizations need to keep their networks running reliably and securely. With Gold Support, customers have around-the-clock access to seasoned support engineers at a SonicWall Enterprise TAC plus the latest firmware features and Advance ExChange Hardware replacement, all of which combine to protect and maximize their SonicWall investment.
Direct Access - 24x7x365 access to a team of seasoned support engineers located at a SonicWall Enterprise TAC
Around-the-clock Support - 24x7x365 telephone, email and Web-based technical support
Software/Firmware Updates - for all software and firmware updates and upgrades
Hardware Replacement - Advance ExChange for replacement of defective Hardware
Support Tools - for access to SonicWall's electronic support tools